Shopper Anonymous

Shopper Anonymous is the UK’s leading customer feedback organisation. Since 1998, we have specialised in producing the highest quality feedback through our mystery shopping and customer feedback solutions. We conduct thousands of quality projects each month across a range of sectors.

We specialise in:

• Mystery Shopping
• Customer and Staff On-Line Surveys
• Focus Groups
• Team Training
• One to One Mentoring

We have developed a UK network of Regional Directors to help our customers introduce our programmes. Our local support and bespoke systems are key to our success.

Our customers tell us that the five key reasons they choose Shopper Anonymous are:

1. Our Regional Directors are always on hand to help them utilise the reports and offer additional help when it is required.

2. Our reports are the most detailed in the marketplace.

3. The fact that all of our mystery shoppers are individually trained and are assessed on each visit they carry out.

4. The fact that all reports can be tailored for each individual store and business

5. The fact that our benchmarking tools are second to none.